Where to buy recovery discs

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Discussion Where to buy recovery discs? Mrcontroversial Member Posts: December in Archives. Hi All, I've been battling with my new S3. Can anyone help? Best Answer. December Accepted Answer. December Hello, In which country do you live? Horrible, cold, miserable England. I have to call? Oh, I found an email address February Hello, Sorry I don't understand your message.

Sign In or Register to comment. Who's Online billsey. I have to wait until tomorrow to see if this works or not--this after being transferred 3 times during my call and having to convince my service rep that yes, I did actually have a writable DVD drive in my machine. View solution in original post. Otherwise, call customer service. Please click here to proceed towards Registration. It sends me to the product registration section of the website and then tells me that the product is already registered.

I don't see an option to order backup media. This PC has already been registered. They will send discs only to the registered owner. You will need to transfer the ownership or you could try calling customer service. No kidding. There's no need to transfer ownership for the registered owner though. When the Service Tag is put into the media request form, it defaults back to the "Retail Tag Detected" and asks to transfer ownership Im having the exact same issue and I need the disks asap because I start school soon and I need to fix my laptop.

If someone could please help out Id really appreciate it!!! So this is an actual problem other people are having? I just posted my own issue with this request form. I didn't realize this might be a bug until I did a google search for the phrase "Retail Tag detected. Can anyone confirm that this request form actually works? If not, can someone get Dell's attention and have it fixed? I can't confirm whether it works as I don't reside in the US or CA and don't have any active warranty.

It's also a newly purchased computer still under warranty. Everything I've seen matches what the above posters have said. The media request page tells me to register, but I'm already registered. When I try to register again it says my PC is already registered no kidding? And then that's it. Dead end. Here, I'll illustrate with screencaps. I go to the Recovery Media Request Form , and enter my service tag The resulting page tells me I need to register before I can request a disc yellow box below I click on the above "click here" to attempt registration.

That selection takes me here, where I once again enter my service tag Which directly results in this page Again, this is a newly purchased PC.

I completed registration for the first time several days ago. I'm obviously in the system, it just refuses to submit my request for backup media.