Where is petshed.com located

We ship all products listed on our website from a jurisdiction that does not require a prescription such as Australia. Our products still are shipped from manufacturers from the UK and Australia to our warehouse in Singapore and only our generic medications are from Vetbiochem, a reputable company in India.

Though by that time , the generic product we sold then was Heartveil Plus by Medflyvet, still a reputable company in India. The only difference will be that they came from different manufacturers and may have different appearances with the packaging and pill itself.

Hi Claudia, Thank you for your inquiry. Unfortunately, we have no control over the reviews created by our unhappy customers. But rest assured our service is still the same. The only difference is now we ship in a single warehouse only which is in Singapore for optimal logistic purposes only. All the products we sell on our site are genuine and we stand by our products. We understand that most are not comfortable with the meds that we are selling as the packaging was different from the brand that you can get in the United States of America.

We are an Australian based company that ships only legitimate products all coming from Sydney Australia and the UK sourced products to give you the best prices for the same quality products.

The products we sell are exactly the same as those sold in the U. In terms of ingredients and concentrations, however, the packaging on some products is slightly different as it is made for the Australian market. Basically, all this means that weights are given in kilograms instead of pounds we use the metric system. This does not mean that the products are not authentic. They are genuine products with the longest expiry dates possible.

As for the credit card issue, rest assured that your transactions with us are safe. We do not keep any record of our customer's credit cards. Hi Laurie, During the time you ordered, we used to have 2 warehouses one in Australia and another in Singapore.

Currently now though all our products are shipped from Singapore for optimal logistic purposes only. Our products still are shipped from manufacturers from the UK and Australia to our warehouse in Singapore. Hi Linda, Thank you for your inquiry. We can confirm that we do not sell any pet medication coming from China. Pet Shed is operated by an Australian based company.

All our branded medications are otherwise the same as the products you could purchase locally. They are even made in the same factories to precisely the same specifications and then packaged for different geographic markets. There may be some minor packaging differences such as weights listed in kgs rather than lbs where the target market has the metric system.

Hi Claudia, Our apologies if it is only now that negative reviews on this site has come to our attention. Rest assured that all products we sell on our site are genuine and we stand by our products.

Since we are an Australian based company the packages that we have for Revolution are slightly different but have the same ingredient and efficacy. Zoetis is a subsidiary of Pfizer thus, basically the same company. Hi Terry, Thank you for your inquiry. Hi JoAnn, Unopened and undamaged items can be returned within 45 days from the date of dispatch for any reason whatsoever.

To request a return please contact us by email: sales petshed. We are also available via phone on If within 90 days of purchase you are dissatisfied with your purchase please contact us and we will assist you as best we can. Hi Maria, Thank you for your inquiry. Please let us know if we can be of any further assistance. Regards, Pet Shed Team.

Hi Cece, Thank you for your inquiry. Share on Twitter. Pet Shed. Add a note optional - e. Write a Review Ask a Question. Corporate Values. Overview Pet Shed has a consumer rating of 3. Positive reviews last 12 months : Add media. What reviewers want you to know Positive highlights No positive highlights yet. Critical highlights Today is the 11th day, and I emailed their customer service , including the order number. Top Positive Review.

Top Critical Review. Rating 5 stars Other Verified purchase. Verified site experience. Contains image or video. English only. Reviews that mention popular keywords customer service 8 credit card 4. Katherine S. Comment Thank you Share Helpful 4. Comment Thank you Share Helpful 0.

Comment Thank you Share Helpful 1. Carren D. Carol M. Bennie V. Daniel E. Julie M. Steve I. Comment Thank you Share Helpful 3. Jenny J. Comment Thank you Share Helpful 2.

Maura H. Nice staff, so I'm more than pleased Products used: Generic Sentinel heartworm meds. Patricia N. James B. Comment Thank you Share Helpful 7. Cory L. John S. Harlean G. There are too many to rely on this company Tip for consumers: I pretty much called out the facts of lots of failures to ship, lots of credit card problems. Lori M. Rich T. Comment Thank you Share Helpful We rescued her about 10 years ago.

Grayden Grayden taking his job seriously while Guarding the Goods while everyone is taking care of business! He has been using petshedpet since the same year he was born????

Georgeann S. No social distancing required among furry friend. Harley PetShedPet Harley 1. I just met you I think that you should All our dogs use PetShedPet these 3 since Check out the latest news for you and your pets. Pet Shed Blogs Read pet care articles to get useful tips, infographics, and helpful information for having a safe and happy life with your pets.

Read Pet Shed Blogs. Buyers Guide Make smarter buying decisions for buying the best pet care products and medications for pest prevention and treatment of your pets. View full Pet Shed overview. Pet Shed Overview. Rating Details 42 rated reviews. Customer Satisfaction. Rating Details. Price Affordability. Diversity of Products or Services. Value for money. Product or Service Quality. Customer service. Advertised vs Delivered. Exchange, Refund and Cancellation Policy.

Mailing Address:. PO Box Broadway, NSW Show reviews that mention. Filter review. Most helpful review. Cecilia H Ddk Jul 17, I have no complaint you guys are great and do a wonderful job. It was for ticks and fleas for lb Great Dane. Just send me 1box of anything that does the job. Cant remember what I ordered. Thank You User's recommendation: Love this coming company.

View full review. Comment Helpful 0 Not helpful 0. Service Pet Shed Shipping Service. Pros Good price for nexgard If you cant get what you order and pay for there are no pros.

Cons Products may be counterfeit. Preferred solution Deliver product or service ordered. Share Share Tweet. My pets needed flea and tick protection. My friend never had a problem with Petshed and suggested it to me. AND it didn't work! User's recommendation: Don't bother with Petshed.

Comment Helpful 1 Not helpful 0. Location Tappahannock, Virginia. Need to receive my dogs Simparatrio lbs please send waiting since May User's recommendation: Just contact customer service.

Location Encino, California. Sandy N Bin Jun 18, Were is my order. If I dont get my order in 90 days they will refund my money. I want my order. Need my order. Comment Helpful 0 Not helpful 1.

Pet Shed refuses to reship order or refund. My order has been lost in tracking somewhere in China for over 90 days and Pet Shed refuses to reship or do a refund on it. Should have known anything coming from China is BS. Location Morganton, North Carolina. Never received the the items.